Sales Operations Manager
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| Job Type | Permanent Full Time |
| Location | Canary Wharf, x2 days per week. x3 days per week working remotel |
| Area | London, England |
| Sector | Sales - DataSales - Customer SuccessCampaign & Project Management - Project Manager - General |
| Salary | Up to £45,000 plus £10% annual incentive bonus |
| Start Date | |
| Advertiser | Nadia Zachary |
| Telephone | 01494 257 028 |
| Job Ref | 161 |
| Job Views | 3 |
- Description
The Sales Operations Manager, will work in conjunction with the Operations director to Support, Enable and Drive Sales PERFORMANCE backed by Data
About The Role- Optimize sales and operational efficiency through process improvement, system enhancements and best practice sharing.
- Responsible for the on-going training to new and existing users in Salesforce to drive user adoption.
- Engage and work with aligned teams ((Sales Admin, Customer Success, Finance) to achieve data needs and analysis results more effectively.
- Manage multiple concurrent projects and initiate, drive projects to completion with minimal guidance.
- Assist the Sales Operations Director in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve sales team’s performance.
- Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.
- Partner with the Tech Lead to understand new capabilities available in Salesforce.
- Maintaining key relationships with sales management/sales team to enforce process and quality of data input.
Key Deliverables
- Salesforce dashboard’s that enable a single revenue view of the business for Sales and leadership and includes agreed KPIs
- Partnership with finance on key account financial status
- Expertise on systems (e.g. Salesforce) and processes to guide Sales Leaders on team performance
- Key Messaging, Enablement & Training
- Workflow Enhancements - Fault Fix
- Work closely with Sales Support to ensure that Sales processes are being followed
- Experience
- Education/ Certifications: University/college degree required or equivalent experience. Prior experience in business operations, sales or related experience, primarily in the area of project management and implementing process improvement. Work experience using and analyzing qualitative and quantitative data. Experience of working in a matrix environment and multiple stakeholder groups from different functions within a business. Managing senior stakeholder relationships and diverse virtual teams across a variety of locations.
- Qualifications
- About You In depth knowledge of diverse business functions and principles (e.g. Sales Excellence, GCO, Commercial policy, finance, Sales Admin, Technology etc.) Data analysis and performance/operational metrics in a simple and digestible format Track record of developing strong working relationships with leaders and leading via influence Proven success in delivering results, having a bias for action and translating strategy to implementation Strong process management skills and experience managing and improving complex projects/processes Desired Skills: Data visualization tools knowledge preferred – such as Tableau
