Head of Operations - HR & Finance Manager

Job title - Head of Operations
Salary - up to £45,000
Type - Permanent
Location - Central London

ZMedia's industry leading client is looking to hire an enthusiastic Head Of Operations to help deliver on a packed plan of activity and ensure operational excellence. The primary function of this role is to drive efficiencies and performance across the business, helping improve the service provided to members, ensuring they remain at the core of the organisation. Responsibilities include, but are not limited to:
HR and personnel management:

• drafting employment contracts and new starter paperwork
• redrafting of staff policies (with assistance from outsourced legal team)
• management of payroll liaising with bureau
• first point of contact for consultant arrangements/contracts across the business

Finance responsibilities including:

• processing and approving invoices/payments across the business
• relationship management with key suppliers, including property, IT, and finance; negotiating favourable terms and identifying areas for cost savings
• management of office lease arrangements and other hire and maintenance contracts
• development and control of operations and facilities budget
• management of annual audit process
• management of employee expense claims
• liaison with insurers on renewal of policies across the business

Person specification

• At least three years’ experience in a similar role
• Experience in our sector an advantage, with a knowledge of magazine publishing and/or business media (or the ability to pick up key information quickly), and a love of all forms of publishing vital
• Enthusiastic, start-up mentality - self-motivated, adaptable, and flexible
• High-quality written and oral communication
• Diplomatic and persuasive approach; safe pair of hands in answering enquiries
• Excellent administrative and time management skills; highly organised and efficient with a meticulous approach to detail
• Sensible and pragmatic, with a positive and adaptable approach to problem-solving, together with a sound use of individual initiative
• High sense of personal responsibility
• Able to establish productive relationships with people at all levels, including top-level executives
• Team player attuned to company culture and values